Sales Support Coordinator Location: West Sussex Job Type: Full-timeAn exiting opportunity has arisen for a proactive, scientifically minded and customer-focused Sales Support Coordinator to join a Sales and Product Management Team. In this role, you will be a key point of contact for customers, suppliers and internal teams-providing technical support, driving sales activity, and ensuring an exceptional customer experience. You will also play a vital part in maintaining high-quality CRM data to help grow and retain the customer base.Day-to-day duties of the role:Provide technical support to customers and internal teams to maintain high service standards.Assist with marketing activities including product newsletters, maintaining mailing lists and updating branded documentation and templates.Source alternative products for customers when required.Work with Sales, Product Management and Marketing to deliver effective sales campaigns that maximise revenue and customer retention.Proactively sell selected products through direct customer engagement and monitor account performance.Prepare quotations, proposals, and supporting documents for customers, Sales, and Product Managers.Follow up on quotations and enquiries, ensuring all activity is accurately recorded in the CRM.Represent the company professionally and courteously in all interactions, ensuring a consistently excellent customer service.Support Customer Services during busy periods by processing orders, answering calls, and ..... full job details .....