About The Role
What you can expect from us

• We offer a competitive salary of £31,350 per annum.
• 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
• Stream - access both short and long terms loans, plus provides access to a savings facility.
• Opportunity to further increase annual leave with service or though the holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%).
• A great flexible working environment, with a range of family friendly policies.
• Simply Health cash plan with financial benefits and the option to extend to your family.
  Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
• Paid leave for absence including sickness, maternity, paternity, and adoption leave.
• Access of up to £150 annually through the ‘Learning for life’ scheme.
• Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
• Develop your career with support and access to training and qualifications.

About the Role 
 
Help Us Keep Our Customers Safe
We are looking for an organised and detail-oriented Fire Safety Compliance Coordinator to join our Fire Safety Team.
In this important role, you will support the delivery of fire safety compliance programmes by maintaining accurate records, managing compliance data and systems, supporting audits, and helping ensure that all required certifications and remedial actions are tracked and completed.
This is an excellent opportunity for someone with strong administrative and analytical skills who enjoys working with data, systems, and colleagues across a variety of teams to help deliver a safe and compliant service for our customers.
 
Role requirements 
 
This is a hybrid role where the candidate will be required to attend our Liverpool Watson Office on Monday and Tuesday each week and working from or site for the rest of the week as required.  
What You'll Be Doing
Maintaining Compliance Records

• Maintain accurate and up-to-date records of planned and completed fire safety compliance work.
• Ensure information is recorded correctly for compliance monitoring and financial purposes.
• Support the Fire Safety Team in maintaining robust compliance documentation.

Certification and Remedial Actions

• Record and monitor landlord compliance certificates and reports.
• Identify non-compliances, defects, and additional remedial works and escalate these to the appropriate colleagues.
• Support the monitoring and completion of follow-up actions.

Information Analysis and Reporting

• Analyse performance information relating to fire safety compliance programmes.
• Produce and validate reports to support service performance monitoring.
• Assist in tracking the delivery of compliance work programmes against targets.

System Administration

• Support the effective administration of compliance and asset management systems.
• Raise and manage work orders, budgets, invoices, and payments as required.
• Maintain the integrity and accuracy of data across systems.

Audit Support

• Provide accurate and timely information to support internal and external audit requirements.
• Help demonstrate compliance through effective record management and reporting.

What We're Looking For
Essential

• Experience of monitoring performance information relating to planned maintenance or compliance work programmes.
• Knowledge and understanding of property maintenance, asset management, or planned works.
• Experience working in a customer-focused environment.
• Excellent organisational skills with a methodical and structured approach to work.
• Ability to work independently whilst also contributing effectively within a team.
• Strong written and verbal communication skills.
• Good IT skills, including experience using:
  • Microsoft Excel and Word
  • Database systems
  • Housing Asset Management systems or similar business systems

Qualifications 
 

• Educated to GCSE standard or equivalent qualification or experience.
• Level 2 VRQ (or equivalent qualification) in Asset and Building Compliance Awareness.

Desirable

• Knowledge of housing management, business planning, or asset management systems.
• Understanding of compliance-related databases and finance systems.
• Experience working within the housing or property sector.

About The Organisation
About Onward
Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.
We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.
In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.
We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.
At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. 
If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on HumanResourcesTeam@onward.co.uk and a member of the HR Team will be in touch.
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