OverviewGeneral Manager Build to Rent

A leading Build to Rent operator is looking for an exceptional

General Manager

to lead a flagship development in

Walthamstow . This is a full-time role,

Monday to Friday , perfect for a

facilities expert

and

world-class communicator

who can deliver operational excellence, create an outstanding resident experience, and drive strong financial results.

Responsibilities

Facilities Leadership : Be the go-to expert in building operations, compliance, and safety. Oversee planned and reactive maintenance, building inspections, and ensure the highest standards of fire, water, and health and safety compliance.

Operations and Compliance : Run the building seamlessly day to day, ensuring it is always safe, compliant, and presented to the highest standards.

Communication and Stakeholder Management : Build strong relationships at every level. With residents, your team, contractors, and senior stakeholders, communicating clearly and effectively in all situations.

Resident Experience : Create a welcoming, vibrant community where residents feel valued. Organise events and deliver service that goes above and beyond.

Commercial Performance : Develop strategies to maximise occupancy, rental income, and overall profitability while keeping costs under control.

Team Leadership : Inspire, support, and develop a high-performing team, setting the standard for excellence in service and performance.

About You

A proven

facilities management professional

with a track record of running complex buildings to the highest standards.

A confident, adaptable, and persuasive

communicator at all levels , from residents to investors.

10+ years in hospitality, property, or Build to Rent, with at least 2 years in a leadership role.

Strong experience in revenue management and customer service delivery.

Mobilisation experience would be a significant advantage.

Self-motivated, organised, and exceptional under pressure.

Degree in Hospitality, Property, or related field desirable.

Benefits

Private healthcare (with option to extend to family)

Life assurance (4x annual salary after 12 months)

23 days holiday plus bank holidays

Enhanced family-friendly policies

Critical illness cover (after 12 months)

Season ticket loans

Eye test allowance

Access to Benefit Hub: discounts, wellness support, and lifestyle perks

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