Building a sustainable tomorrow What if your next job wasn t just another job? What if it brought more purpose, more growth, more balance and more time for what really matters? BAM is where you can do your best work on projects that improve people s lives. And it''s also where you ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms. BAM Facilities Management are looking for a Support Services Administrator to join their Support services team. The Support Services Operative is the first point of contact for all incoming service requests, incidents, and customer enquiries. The role ensures efficient logging, triage, and resolution of issues while delivering a high-quality customer experience. This position supports the smooth operational delivery of facilities management services, ensuring compliance with internal processes, service level agreements (SLAs), and client expectations. Location: Bristol, Cabot Learning Full time 8am to 4.30pm, Mon to Fri. BAM operates a flexible working policy. Making Possible Customer Service and Communication • Act as the first-line contact for customers via phone, email, and service management systems. • Provide excellent customer service, ensuring all interactions are handled professionally and courteously. • Keep customers informed regarding the status of their queries or requests. Incident and Request Management • Log all helpdesk queries accurately into the system with required details ..... full job details .....