Hardware Engineer - up to 45,000+ benefitsWinchester officesThe Hardware Engineer joins a growing team who have seen a surge in Hardware support needs due to company growth and investment. The Hardware Engineer will provide hands-on hardware and device support, managing service desk tickets, resolving incidents, and ensuring SLAs and KPIs are met. The role involves close interaction with end users, internal IT teams, and third-party suppliers.Key ResponsibilitiesSupport and manage hardware refreshes, upgrades, and hardware-related support ticketsSupport laptops, desktops, mobile devices, printers, and peripheralsDeploy and manage devices using Microsoft Intune and MDM solutionsBuild and maintain Windows and Android OS images for workstations and laptops.Assist with IT projects and escalated hardware issuesSkills and Experience3+ years'' Hardware support / Device troubleshooting experienceStrong knowledge of Windows 11, Android OS and Microsoft packages; O365, etc Experience with MDM platformsConfident communicator with strong customer service skillsDesirable: Good understanding of Networking basics and troubleshootingMicrosoft Intune and Azure ADCandidates applying must be commutable from their offices in near Winchester Hampshire and be eligible to work in the UK.Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. ..... full job details .....