Pertemps are delighted to be working with our public sector client to recruit a Transactions Officer to join their Assessment and Finance team within Customer and Digital Services. Role: Transactions Officer - Assessment and Finance (Social Care Payments) Location: Edinburgh Hours: 36 hours per week, Monday to Friday Pay Rate: £16.07 per hour Duration: Temporary Ongoing Start Date: ASAPPlease note this post is subject to a Basic Disclosure check (£25). About the RoleThis is an excellent opportunity to join a fast-paced and essential service delivering high-quality transactional support within Social Care Payments.As a Transactions Officer, you''ll handle a range of complex financial and assessment-related transactions, ensuring they are processed accurately, efficiently and in line with policy, legislation and agreed timescales.You''ll be part of a collaborative team, while also working autonomously in a role that requires strong judgement, attention to detail and a commitment to excellent customer service. Key ResponsibilitiesProcessing complex transactions including applications, assessments, payments and service updatesProviding advice and guidance to internal and external customers via phone, email and other channelsEnsuring all transactions comply with relevant legislation, Council policy and governance proceduresReviewing casework and escalating significant issues where appropriateMaintaining accurate records and updating systems to ensure data integrityManaging ..... full job details .....