We are looking for an experienced Delivery Director - with ServiceNow experience to lead and manage a large-scale ServiceNow transformation program for a Telecom client. The role involves overseeing multiple workstreams, managing multi-vendor delivery teams, and ensuring successful program execution using Scaled Agile methodologies (SAFe / Agile at scale). You will be responsible for strategic planning, governance, delivery management, stakeholder engagement, financial management, and risk mitigation while ensuring alignment with business objectives and technology roadmaps. Skill required for this position: Experience managing ServiceNow Implementations and transformation programs Strong stakeholder management skills, with the ability to speak with all different types of senirorities The ability to manage multi-vendor environemtns and ensure the teams are aligned with objectives Experience managing large telecom or enterprise platform programs Experience managing multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations. ..... full job details .....