Job Title: Revenues Manager This senior leadership role is responsible for the strategic direction and operational delivery of a high-quality Council Tax and Business Rates (NDR) billing and recovery service. You will lead the service to maximise collection rates, ensure statutory compliance, and drive digital transformation. Key Responsibilities Leadership and Management: Directly manage seven Team Leaders, overseeing performance, addressing poor performance, and fostering professional development. Strategic Oversight: Implement and review legislation, policies, and procedures for Revenues; provide expert advice to senior leadership and elected members. Financial Accountability: Maximise income through accurate tax base monitoring and effective recovery actions. Manage delegated budgets and ensure the timely completion of statutory returns. Service Delivery: Lead annual billing cycles, year-end processes, and five-yearly Business Rates revaluations. Operational Excellence: Use IT systems (including Office 365) to improve productivity, secure data, and eliminate service duplication. Deputising: Act as the primary specialist for Revenues issues and deputise for the Assistant Director as required. Requirements Management Experience: Essential experience leading teams (minimum 7 direct reports) and a proven track record of managing poor performance. Technical Expertise: Strong background in Council Tax and Business Rates legislation and administration. ..... full job details .....