Field Support Engineer - On-Site IT Refresh Project Location: Edinburgh - Onsite 6 Months Inside IR35 150 to 200 a day Active SC Clearance Required A top tier firm is looking for a reliable Field Support Engineer to join their team on a contract basis. In this role, you will play a crucial part in rolling out new workplace technology, upgrading user devices, and delivering high-quality, face-to-face technical assistance. You will split your time between floor-walking, tech bar user support, equipment deployment, and local data center hands-and-eyes assistance. Key ResponsibilitiesHardware Deployments: Build, configure, and roll out desktop and laptop hardware as part of a site-wide device migration program.User and Technical Support: Provide fast, effective 1st and 2nd line troubleshooting for both operating systems and physical hardware.Infrastructure Assistance: Deliver physical hands-and-eyes support within the local data center environment as needed.Equipment Maintenance: Manage local IT stock, prep devices for deployment, and ensure proper asset handling.Customer Service: Maintain strong SLA performance while communicating clearly with end users to ensure a smooth transition. Essential Skills Prior experience working in IT helpdesk, desktop support, or technician role.Practical experience supporting Windows 10/11 environments and Microsoft 365 administration.Comfortable working with Active Directory, basic network connectivity (LAN/WAN/TCP-IP), and PC hardware ..... full job details .....