We are seeking an experienced IT Service and Operations Lead to oversee the delivery of the IT services across the business. Based in Trafford Park, this role will be pivotal in ensuring reliable day-to-day IT support while driving continuous improvement initiatives. You will lead the service desk function, mentor junior team members, manage third-party IT service providers, and act as the escalation pointIT Service and Operations LeadLocation: Manchester, Trafford ParkSalary: £40,000Job Type: PermanentAbout the Company Our client is a well-established organisation operating across multiple sites within the manufacturing sector. Known for their commitment to quality and innovation, they have built a strong reputation in their industry and employ a large team across various locations. This is an exciting opportunity to join a forward-thinking business that values collaboration, operational excellence, and continuous improvement.About the Role We are seeking an experienced IT Service and Operations Lead to oversee the delivery of high-quality IT services across the business. Based at the company''s head office in Trafford Park, this role offers a hybrid working arrangement and will be pivotal in ensuring reliable day-to-day IT support while driving continuous improvement initiatives. You will lead the service desk function, mentor junior team members, manage third-party IT service providers, and act as the escalation point for operational incidents.This is a fantastic ..... full job details .....