Overview

Seeking an SC Cleared 2nd Line Desktop Support person for a 6-12 month on site government contract.Ability to quickly learn and support basic Desktop and Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo.Responsibilities

Mac OS experience and knowledge, desktop and Mac Book.Good MS Office products experience - Office 365 and Teams.Experience of using Apple, Android and other mobile devices.An understanding of wireless connectivity and fault diagnostics.Floor walk and deal with any technical queries as well as walk-up Tech Bar environments.Able to navigate around the OS, to find and recreate desktop shortcuts.Able to add printers and map network connections.Able to follow scripts to build and configure laptops and desktops.To perform moves and changes and set up workstations.Experience and knowledge in Server technology including datacentre - HP Proliant G8 - G10, Dell server, Lenovo blades. Back-ups, Tape library, storage, configuration and hardware.Cisco knowledge.Excellent customer skills are essential.Qualifications

SC Clearance (Security Check) is required.Experience with W10/Win11 desktop environments and basic hardware/software support.Hardware brands: HP, Dell, Lenovo; Mac OS, MacBook experience.Office 365 and Teams proficiency.Experience with mobile devices (Apple, Android) and general networking concepts.Server technology experience including datacentre hardware (HP Proliant G8-G10, Dell servers, Lenovo blades), backups, tape library, storage, configuration and hardware.Good understanding of wireless connectivity and fault diagnostics.Strong customer-facing skills.Knowledge of Cisco networking.People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil and Gas.

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