For this role you will need demonstrable knowledge of Microsoft Windows, Microsoft 365, Exchange, SharePoint and basic network terminology and functions. Have proven experience with Active Directory, basic desktop/laptop computer hardware and peripherals and strong familiarity with ITIL Service Management best practices. You will need the ability to work effectively within a large team and manage relationships with third parties and suppliers. Be able to diagnose and troubleshoot complex problems and work to a resolution and have excellent communication skills, both written and verbal. You''ll have a proven understanding of user or site demands and requests to be able to translate these to IT activities hereby improving site and/or user productivity and be someone who has a can-do'' attitude and takes ownership when required. In addition you will have experience in creating and maintaining knowledge articles, reports and documentation. This exciting opportunity will be based near Camberley in Surrey, the role will be mainly on-site but with the opportunity to work from home 1 day per week. A starting salary of up to £40,000 with an attractive benefits and bonus package offered. ..... full job details .....