Your new company You''ll be working for a global company that works within the technology industry providing software solutions.Your new role Manage full life cycle BI/reporting projects: requirements gathering, design, development, testing, documentation, and deployment.Develop reports using Cyberquery or other BI tools (eg, Power BI, Tableau, QlikView, Business Objects).Maintain accurate daily timesheets for customer-billable work.Prepare and deliver training sessions for customers and internal staff.Create training materials, quick reference guides, and solution documentation.Collaborate with global teams (US and AU) during induction and ongoing training, requiring flexible working hours.Provide technical pre-sales support and conduct product demonstrations.Represent the company at trade events to promote products and support sales initiatives.Provide courteous and prompt support to customers via phone, email, and remote sessions.Assist with installation and configuration of software on Windows and Linux platforms.Troubleshoot relational database connectivity and web-based application issues.Provide technical pre-sales support and conduct product demonstrations.Represent the company at trade events to promote products and support sales initiatives.What you''ll need to succeed Proficiency in Windows and/or Linux operating systems.Strong understanding of relational databases, including tables, indexes, and keys.Experience troubleshooting database connectivity and web ..... full job details .....