About-the-Company

Our-client-is-a-NYSE-listed-digital-gaming-group-behind-some-of-the-world''s-best-known-sports-betting-and-iGaming-brands.-Operating-across-more-than-20-countries-with-close-to-3,000-employees,-they-are-one-of-the-largest-online-gaming-businesses-in-the-world,-and-they-are-investing-seriously-in-AI-across-the-group.

Betting-is-a-real-time,-data-heavy-business,-and-they-are-putting-AI-to-work-across-the-parts-of-it-that-matter-most:-how-customers-experience-the-product,-how-they-keep-customers-safe,-and-how-the-business-runs-day-to-day.

The-Role

We-are-seeking-AI-Engineers-across-all-experience-levels,-from-engineers-early-in-their-AI-career-through-to-senior-and-lead-level,-to-build-and-scale-AI-driven-products-across-the-business.-Depending-on-your-level-and-where-you-land,-that-could-mean:

• Customer-support-automation:-LLM-agents-that-resolve-account,-payment-and-betting-queries-end-to-end,-with-clean-handoff-to-human-agents-where-it-counts
• Safer-gambling:-systems-that-help-spot-at-risk-behaviour-early-and-deliver-the-right-intervention-at-the-right-moment,-built-to-satisfy-regulator-scrutiny
• KYC,-AML-and-compliance-workflows:-document-understanding-and-case-summarisation-that-cut-manual-review-time-without-cutting-corners
• Personalisation:-relevant-content,-offers-and-CRM-messaging-generated-and-tested-at-scale
• Internal-tooling:-copilots-that-give-trading,-CS-and-compliance-teams-faster-answers-from-the-company''s-own-data

These-are-applied-LLM-engineering-roles,-not-quant-or-pricing-roles.-You-will-work-closely-with-senior-stakeholders-across-product,-compliance-and-operations,-and-own-what-you-ship.

What-You''ll-Do

• Build-and-deploy-production-AI-applications-using-LLMs,-including-agent-workflows,-tool-use-and-RAG-pipelines-over-company-data
• Contribute-to-evaluation-frameworks-covering-accuracy,-latency,-cost-and-reliability,-with-the-extra-rigour-a-regulated-industry-demands
• Implement-retrieval-systems-from-ingestion-and-chunking-through-to-vector-stores-and-retrieval-optimisation
• Ship-production-grade-code-with-proper-observability,-error-handling,-testing-and-CI/CD
• Help-design-guardrails-and-failure-handling-so-AI-systems-behave-safely-with-real-customers-and-real-money-involved
• At-senior-levels,-lead-model-and-framework-choices,-mentor-other-engineers-and-shape-how-the-group-builds-with-AI

What-You''ll-Need

• Strong-Python-(or-TypeScript)-and-solid-software-engineering-fundamentals
• Hands-on-experience-building-LLM-applications-or-agents,-whether-in-production,-at-work-or-through-substantial-personal-projects,-with-a-genuine-understanding-of-their-capabilities,-limitations-and-failure-modes
• Practical-familiarity-with-RAG-architectures,-vector-databases-and-prompt-engineering
• Exposure-to-agent-frameworks-(LangGraph,-Claude-Agent-SDK,-OpenAI-SDK)-or-equivalent-custom-implementations
• An-interest-in-LLM-evaluation,-debugging-and-observability
• Cloud-platform-experience-(AWS,-GCP-or-Azure)-is-a-plus-at-junior-level-and-expected-at-senior-level

The-bar-scales-with-the-level.-For-senior-roles-we-will-expect-production-LLM-systems-shipped-and-owned-end-to-end.-For-earlier-career-roles-we-care-most-about-strong-engineering-fundamentals-and-real,-demonstrable-work-with-LLMs.

Nice-to-Have

• Experience-in-a-regulated-industry-(gambling,-financial-services,-insurance)-and-familiarity-with-responsible-AI,-auditability-and-governance
• Experience-with-high-traffic,-real-time-consumer-platforms
• Fine-tuning-experience-and-the-judgement-to-know-when-it-beats-prompting-or-RAG
• Observability-tooling-(LangSmith,-Langfuse,-W&B)-and-cost-optimisation
• Experience-with-AI-coding-tools-(Claude-Code,-Codex,-Copilot)

What''s-on-Offer

• Competitive-salary-benchmarked-to-your-level-and-experience,-plus-discretionary-bonus
• Pension,-employee-assistance-programme-and-strong-learning-and-development-support
• Genuine-production-scale:-millions-of-customers,-live-products,-measurable-outcomes
• The-chance-to-shape-how-one-of-the-biggest-names-in-the-industry-uses-AI
• Central-London-office-with-hybrid-working