Job Title: Learning and Assessment Administrator Location: Farringdon, London (Minimum 3/4 days per week in the office, subject to business need) Salary: £28,000 per annum (DOE) Contract: Permanent, Full-time (35 hours per week) Relevant administrative experience within an exams or assessments environment - essential About Our Client: Our Client is a membership organisation located in the City. They are a diverse, engaging, and inclusive employer, offering opportunities to be part of an organisation with a long-standing history and strong presence in their sector. Purpose of the Role The Learning and Assessment Administrator will be responsible for supporting learners through the entire assessment process. This includes handling technical queries related to exam entries and adjustments, managing the delivery of online assessments, and ensuring smooth post-assessment procedures. The role is key in providing a high-quality learner experience and maintaining the security and integrity of the Institute''s processes. Main Responsibilities: Customer Service Support: Manage internal and external queries via phone and email, providing excellent customer service to all stakeholders. Technical Administration: Provide technical support for online examinations, including uploading candidate data, assigning markers, and producing results files. Live Assessment Monitoring: Monitor live assessments in progress, providing support to candidates in a calm and professional manner. Data ..... full job details .....