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Head of Technology Value and Insight

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Marks and Spencer

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Head of Technology Value and Insight

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Marks and SpencerDirect message the job poster from Marks and SpencerTalent Acquisition Partner Digital and Technology at MandSThis position is responsible for improving the value impact of Digital and Technology (DandT) operations and investments. The role involves building and running high-impact capabilities, Centres of Excellence, and initiatives to drive cost optimisation and value realisation. This position is responsible for improving the value impact of Digital and Technology (DandT) operations and investments. The role involves building and running high-impact capabilities, Centres of Excellence, and initiatives to drive cost optimisation and value realisation. Were an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.After completing your probationary period, youll receive 20% colleague discount across all MandS products and many of our third-party brands for you and a member of your household.Competitive holiday entitlement with the potential to buy extra holiday days!Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.A generous Defined Contribution Pension Scheme and Life Assurance.A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.Amazing perks and discounts via our MandS Choices portal to maximise your financial and personal wellbeing.Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.Strategic Leadership and Planning: Orchestrate a 3-year application simplification strategy aligned with business goals, targeting 3050% cost reductions, while embedding value engineering across technology and tooling ecosystems.Technology Oversight and Optimisation: Establish the Technology Value and Insight team to drive transparency, benchmark 600m+ spend, and lead initiatives like CMDB creation for 600+ assets and FinOps cost optimisation across 150m cloud spend.Partner Engagement and Governance: Foster alignment and accountability with partners, implementing governance forums, performance tracking frameworks, and external benchmarking partnerships to ensure sustained progress.Manage phased decommissioning, support resource mobilisation, lead asset management maturity, and champion disruption-minimising practices across data migration, organisational change, and tooling.Performance, Culture and Continuous Improvement: Define critical metrics, promote lessons learned, celebrate wins, and mentor teams to cultivate a culture of simplification, innovation, and tech estate optimisation across the business.Expert commercial competence, with the ability to blend technical, operational, and critical thinking. Strong understanding of technology economics.Excellent communication skills with the ability to inspire, engage, influence, and secure agreement across senior leadership, and to articulate technology value and TCO to c-suite partners.Significant experience in programme or portfolio management within IT, ideally involving application decommissioning, legacy system migration, or similar transformation initiatives.Were disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.Employment type

Full-time

Job function

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