Coventry HQ. Salary range 28,000 to 32,000Hybrid Office based Monday-Thursday, remote on FridayYou will play a key role in supporting and improving the company Product Information Management system platforms, ensuring they work seamlessly across the business, collaborating closely with the internal teams and external partners to understand requirements, identify opportunities for systems improvement, and provide practical solutions that inform management decisions.This role is focused on driving business outcomes through insight, problem-solving, and collaboration, helping to shape how our systems and processes support the wider organisation. A flexible approach is essential, supporting a continuous improvement cycle across systems and workflows.Key Responsibilities Supporting Systems and Business SolutionsCollaboration and Stakeholder SupportKnowledge Sharing and Training (systems training is provided)Improving ways of Working Key Experiences and Skills required Strong Microsoft skills, especially ExcelA proactive problem-solver who enjoys understanding business processes and finding practical solutions.Strong communication skills, able to engage effectively with colleagues at all levels and external partners.Confident in supporting business decisions through analysis and insight, without needing to be highly technical.Organised, adaptable, and capable of managing multiple requests and priorities.Familiarity in reporting and ticketing systems would be useful; however this ..... full job details .....