Case Team Manager
Are you energised by complexity? Motivated by meaningful work? Ready to lead a team delivering high quality investigations that make a real difference? We''re looking for an exceptional Case Team Manager to join our management team overseeing our fitness to practise investigation process , a confident leader who thrives in high pressure environments and brings sound judgement, resilience, and a passion for developing people. Purpose and main dutiesAs a Case Team Manager, you''ll play a pivotal role in ensuring our investigations are robust, timely, and professionally delivered. You will:Lead and motivate a team of Case Managers, creating a culture of accountability, collaboration, and continuous improvement.Oversee complex, sensitive and high risk investigations, ensuring quality, consistency, and adherence to regulatory standards.Work confidently under pressure, managing competing priorities, tight deadlines, and a dynamic caseload environment.Partner with internal and external stakeholders, offering expert advice and influencing at all levels.Tackle operational leadership responsibilities, from workflow management to reporting and decision making.In addition to the operational demands of the role, you''ll be a trusted people leader comfortable and capable in handling a range of people matters with professionalism, sensitivity, and strong judgement from recruitment to probation support, performance management, coaching and mentoring. Candidate RequirementsYou will excel ..... full job details .....
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