Strategic ER Enterprise Customer Success Data and Insight ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus, we''re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK''s best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise - giving you the opportunity to use your strategic, analytical, relationship-building and commercial skills far beyond transactional ER support. The Role at a Glance ER Customer Success Manager (in-house title) Remote Occasional travel to Ellesmere Port and client sites £50,454 - £65,454 37.5 hours Flexible working between 8am-7pm, Monday-Friday Reporting to: Head of Customer Success Qualification: CIPD Level 5+ or equivalent The Opportunity You''ll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to understand each customer''s strategic people agenda, priorities, challenges and future plans, ensuring AdviserPlus provides the right support at ..... full job details .....