Permanent Full TimeBased in Milton Keynes£28,000 pa - £32,000 paCustomer Service Advisor (Key Account Support) Deliver Outstanding Customer Experiences. Build Lasting Relationships. Make an Impact. We''re looking for an enthusiastic and proactive Customer Service Advisor to join our team. This is more than a traditional customer service role-it''s an opportunity to become a trusted partner to our customers and field sales team, supporting key accounts, collaborating across departments, and helping deliver an exceptional customer experience. If you enjoy building relationships, solving problems, working with data, and taking ownership of your work, we''d love to hear from you. What You''ll Be Doing As a Customer Service Advisor, you''ll play a key role in ensuring our customers receive an outstanding service from order through to delivery. Working closely with Sales, Logistics, Manufacturing and Accounts, you''ll help drive customer satisfaction and support business growth. Your responsibilities will include:Managing customer orders received via email and web portals.Responding promptly to customer enquiries and providing effective solutions.Managing customer complaints through our internal systems, ensuring timely resolution.Supporting our Key Account customers by delivering excellent service and maintaining strong relationships.Working closely with colleagues across Customer Service, Sales, Logistics and Finance to resolve customer issues.Liaising with our manufacturing and ..... full job details .....