Customer Service - FinanceLocation: HX6Start date: ASAPJob Type: 6 month FTCSalary: 27,000Hours of work: 08:30 - 17:00About the CompanyWe are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. We pride ourselves on delivering excellent customer experiences and creating a supportive, collaborative workplace where employees can develop and succeed.About the RoleWe are looking for a proactive and detail-focused Financial Query Coordinator to join our Customer Service Management team. This role is ideal for someone who enjoys problem-solving, takes ownership of issues, and thrives in a fast-paced customer-focused environment.You will be responsible for managing customer and internal financial queries from initial investigation through to resolution, ensuring all issues are handled accurately, professionally, and efficiently. Working closely with departments across the business, you will play a key role in improving customer experience, reducing disputes, and supporting timely payments.Key ResponsibilitiesManaging financial and invoice-related queries via phone, email, and shared inboxesInvestigating and resolving queries relating to contracts, pricing, billing, purchase orders, and service deliveryTaking full ownership of cases from receipt through to resolutionLiaising with internal departments including Finance, Sales, Operations, and Service teams to gather ..... full job details .....