OUR ORGANISATION Cynthia Spencer Hospice Charity funds specialist end of life care for patients with life-limiting illness, supporting their loved ones and those who care for them across West Northamptonshire. In the last year alone the Specialist Palliative Care team had 15,923 contacts with the community of West Northamptonshire. 242 patients were cared for by the inpatient unit, and the Specialist Palliative Care Consultant recorded 1406 total contacts which equates to almost 30 per week. We also funded palliative care services for thousands of patients and their families including through Wellbeing Services, Bereavement Services, and THE ROLE We have an exciting opportunity for an administrator to join our growing and dynamic team, working closely with the Finance, Supporter Care and Income Generation teams. Key areas of responsibility include income processing, management of our donor CRM databases and administrating communications to all our supporters. KEY ACCOUNTABILITIES Maintaining the donor CRM database (Donorflex) with accurate records, including regular cleansing and updating. Efficient and effective processing of income from supporters (through cash, cheque, card, online giving, donation buckets/tins) and supporting banking administration Liaise with the Income Generation team to ensure all donations are correctly coded. Provide administrative support for the management and organisation of collection tins and tubs, including tracking, distribution, and ..... full job details .....