Compliance Quality Assurance Analyst Location: Handforth Dean, Wilmslow Department: Regulation / Compliance Reports to: Senior Compliance and Quality Standards Leadership Job Type: Full-time Salary: 27,000- 28,000 Working Pattern: Office-based Travel: UK travel and occasional European travel may be required We are recruiting for an experienced Compliance Quality Assurance Analyst to join a regulated organisation based in Handforth Dean, Wilmslow. This is an excellent opportunity for a motivated, detail-focused compliance professional to play a key role in supporting a business-wide compliance and quality assurance framework. The successful candidate will be responsible for monitoring and assessing customer interactions across regulated products and services, ensuring that communications, sales processes and operational activities meet regulatory requirements, data protection standards and internal policies. The role will involve reviewing calls, emails, face-to-face interactions and other recorded communications to assess compliance, customer outcomes and quality standards. You will provide clear feedback, support coaching activity, produce accurate reporting and contribute to continuous improvement across the compliance function. Key Responsibilities Duties will include: Reviewing customer interactions, including calls, emails, face-to-face meetings and other recorded communications Assessing the quality and compliance of customer interactions against agreed frameworks ..... full job details .....