Front of House AssociateAbout the RoleWe are seeking an exceptional Front of House Associate to join our team on a day shift pattern. You will serve as the primary point of contact for residents and visitors, delivering outstanding service and maintaining the highest standards of professionalism. Key ResponsibilitiesServe as the face of the development, ensuring exceptional service delivery to all residents and visitorsMaintain availability to residents throughout your shiftUphold the highest cleaning and presentation standards throughout the propertyProactively identify and address maintenance issues, performing minor repairs where possible (e.g., light bulb changes)Manage parcel services including receiving, safekeeping, and distribution of all deliveries and registered mail in accordance with established proceduresConduct utility meter readings for all properties as requiredProvide comprehensive shift handovers to team members, documenting all incidents and upcoming eventsOversee car parking operations to ensure smooth functioningManage key issuance and returns, maintaining accurate records in line with company proceduresCoordinate and facilitate access for external services including utility companies, waste collection, deliveries, and maintenance contractorsConduct regular building patrols, monitor CCTV systems, and perform safety checksHandle general enquiries, complaints, and maintenance requests professionally and efficientlyEssential RequirementsProven experience in ..... full job details .....