Operations and Governance Lead Location: London Hours: FT 2 days a week in office. Introduction Different skillset, different mindset. At PeopleScout, our creativity is redefining RPO. We blend fresh, industry-first thinking with deep in-house expertise - from occupational psychologists to social media strategists - to deliver talent solutions that both inspire and perform. As a multi-award-winning RPO provider, we''re transforming the future of recruitment across every industry, skill set, and geography. We''re now looking for someone to drive operational excellence and governance across one of our key recruitment programmes - ensuring compliance, efficiency, and quality in every aspect of delivery. In this role, you''ll help shape the standards, frameworks, and insights that underpin exceptional performance, ensuring our operations run seamlessly and deliver measurable impact for our clients. The Role As the Operations and Governance Lead, you''ll own and have ultimate accountability for the frameworks, processes, and controls that underpin successful recruitment delivery including audit, compliance and vetting. You''ll take ownership of operational performance, risk management, and compliance standards ensuring all recruitment activities meet both client and regulatory requirements. Working closely with account leaders, delivery teams, and clients, you''ll optimise processes, monitor KPIs, and embed best practice to enhance consistency, efficiency, and service quality. ..... full job details .....