ASD is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products. As a pioneer of digital transformation in the steel and metal industry we continuously strive to add value to our customers by investing into digital technologies and introducing innovative eProcurement solutions. We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations. Role Overview Based at our offices in Bidulph we are currently seeking 2 full time Sales Support Administrators who will be an integral part of our sales team. Key responsibilities will include To play a key administrative role in supporting the sales team through processing sales-related paperwork. Be able to assist customers who may need help with orders, requests and complaints. Responsible for dealing with invoice queries, and report generation as required. Handling Customer requests, queries and complaints through all communication mediums, phone, email, etc. Maintaining good customer relations. Production of reports as required by the sales exec and management team Customer satisfaction. Delivery to promise management, highlighting any ..... full job details .....