Smart Metering Customer Support Advisor Location: Batley (WF17) Start Date: 23rd February 2026 Contract: Temporary to Permanent Hours: 40 hours per week - 8-hour shifts between 7:00am-7:00pm Pay Rate: 12.50 per hour ( 26,000 per annum equivalent)We are currently recruiting 4 motivated individuals to immediately join a established Utilities team based in Batley.This is an excellent opportunity for customer-focused professionals who thrive in a fast-paced environment and are confident managing customer queries and complaints with empathy and professionalism.The RoleAs part of the team, you will:Deliver outstanding customer service across all interactionsHandle customer enquiries and complaints effectively and professionallyTake ownership of issues through to resolutionWork proactively to identify solutions and improve customer experienceSupport operational processes within the smart metering functionWhat We''re Looking ForWe are seeking individuals who are:Highly customer service focusedConfident dealing with complaints and challenging conversationsForward-thinking and proactive in their approachAble to work independently without close supervisionReactive when required, yet capable of thinking aheadReliable team players with a positive attitudeThis role would suit someone who is self-motivated, solutions-driven, and comfortable taking initiative rather than waiting for direction.What''s On Offer 12.50 per hour ( 26,000 per annum equivalent)Full-time hours (40 hours per ..... full job details .....