Sales AdministratorOn Site - Westerham Sales Operations Customer and Sales Support Permanent Full-TimeKeep sales moving. Deliver exceptional customer experience.We''re looking for a proactive and customer-focused Sales Administrator to join our Sales Operations team in Westerham.This is a key role supporting both our customers and external Sales Team, ensuring orders, enquiries, and processes are handled accurately and efficiently. You''ll be part of a highly skilled team that not only responds to customer needs but actively looks for opportunities to enhance service, promote products, and add value.If you enjoy working in a fast-paced, team-oriented environment where organisation, communication, and customer experience are key - this role offers variety, visibility, and the chance to make a real impact.What You Will Be Responsible ForYou''ll play a central role in supporting sales activity and delivering a seamless customer experience across multiple touchpoints.Customer Support and Order ManagementHandling inbound customer enquiries via phone and email in a timely and professional mannerProcessing purchase orders via email, EDI, and customer-specific portalsManaging customer queries and complaints with a solutions-focused approachSupporting the achievement of customer satisfaction targetsSales and Internal Team SupportProviding administrative support to the external Sales TeamAssisting with pricing, promotions, and product informationSupporting new product setup and ..... full job details .....