The QA Analyst will support Whitespace in continuing to provide quality software to an ever-growing customer base. Thorough and imaginative testing is critical to the success of the Platform. Whitespace takes pride in delivering an excellent, intuitive customer experience at a pace its competitors cannot match.

This role requires someone who can grow and adapt with the company, who is eager to learn and progress a career within the Platform team. Full training on in-house and industry-specific systems will be provided.

Main Responsibilities:Testing

Scripted end-to-end testing of existing functionality, especially where that functionality is not yet incorporated into automated test scripts.

Validation of issues found during testing to determine regressions or pre-existing issues.

Scripted end-to-end testing of new functionality.

Exploratory testing based on business scenarios, including initial testing of new functionality following first release from development.

Re-testing of issues as fixes become available.

Capturing testing evidence (test steps, screenshots, videos) in line with Whitespace testing guidelines.

Discussing issues with Business Analysts/Head of Customer Experience to validate business scenarios or platform behavior queries.

Collaborating with QA team members to establish issue validity.

Raising issues in the appropriate systems, ensuring compliance with logging guidelines.

Performing automation and API testing as required.

Test Script Preparation, Update, and Maintenance

Collaborating with Business Analysts to prepare new test scripts for functional enhancements.

Updating existing test scripts to improve coverage of business scenarios.

Insurance Knowledge

Explaining complex insurance concepts to fellow QA team members.

Answering questions related to specific behaviors and their impact on end users.

Other Responsibilities

Understanding new functional requirements and ensuring proper comprehension of business drivers.

Writing automated tests using Cypress, Selenium, RestAssured, Java, TypeScript, and Jenkins.

Documentation and maintenance of test cases and results.

Providing regular feedback on quality status.

Collaborating with developers and analysts on implementation details and code reviews.

Assisting in preparing acceptance criteria, training guides, and release notes.

Compliance and Training

Adhering to company policies and regulatory requirements.

Completing training within prescribed deadlines.

Working with compliance on data security and financial crime policies.

Acting ethically and lawfully as per employment contract and staff handbook.

Engaging in professional development and performance reviews.

Education and QualificationsMinimum 5 years of QA experience in a complex, agile environment, with a degree or equivalent qualification.

Insurance qualifications are a plus but not required.

Experience in API and integration testing.

Strong attention to detail and communication skills.

Reliable, with a good work ethic and ability to meet deadlines.

Knowledge of insurance markets, testing methodologies, and application testing/User Acceptance Testing.

Responsibilities and qualifications sections marked as TBD should be clarified or removed for clarity.

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