Director of Learning and Development - LondonThe Opportunity The Bvlgari Hotel, London embodies the excitement of the magnificent Bvlgari jewellery and fashion house; its timeless glamour, and its rich 140-year heritage. The Hotel''s location within a short distance of Harrods and the exclusive boutiques of Knightsbridge has established it as a destination of choice for those looking to enjoy the very best that the UK''s capital city has to offer. Are you ready to lead with elegance and innovation? Bvlgari Hotel London is seeking a Director of Operations to join our distinguished team, drive operational excellence, and deliver an unforgettable guest experience. About the Role Reporting to the Managing Director, the Director of Operations will oversee the day-to-day operations across both Food and Beverage and Rooms, ensuring a seamless guest experience that embodies Bvlgari''s signature service-informal yet impeccable. This role requires a dynamic leader who will be responsible for maintaining the Leading Quality Assurance (LQA) standards, optimizing business performance, and continuously elevating service standards. Additionally, the Director of Operations will act as the primary decision-maker in the absence of the Managing Director, ensuring continuity of leadership and strategic execution. As an ambassador of the Bvlgari values, the ideal candidate will embody excellence, innovation, and a commitment to impeccable service. Key Responsibilities Lead, manage, and ..... full job details .....