Senior Business Analyst

-350400 per day | Outside IR35-| 6 Months | London Victoria | 2-3 Days Onsite Per Week

Overview

We are seeking an experienced Senior Business Analyst to join a growing Strategy and Technology Delivery team. Working closely with Programme Managers, technical teams, and senior stakeholders, you will play a key role in delivering business-critical technology and transformation initiatives across a complex, global organisation.
This is an excellent opportunity for a Business Analyst with strong process mapping, stakeholder engagement, and business change experience who enjoys working across the full project lifecycle.

Key Responsibilities

• Gather, analyse, and document business requirements.
• Facilitate stakeholder workshops and process-mapping sessions.
• Define current and future-state business processes using BPMN 2.0.
• Produce clear business, functional, and process documentation.
• Support business case development, benefits analysis, and ROI assessments.
• Work closely with technology, digital, engineering, and third-party delivery teams.
• Identify process improvement opportunities and drive operational efficiencies.
• Support testing, implementation, change management, and user adoption activities.
• Ensure solutions align with business objectives, governance standards, and regulatory requirements.

• 5+ years'' experience in Business Analysis within complex environments.
• Strong business process mapping and process optimisation experience.
• Proven expertise with BPMN 2.0 and requirements gathering.
• Experience delivering business change and transformation projects.
• Background working across multi-site and/or international organisations.
• Understanding of enterprise systems across operations, finance, HR, supply chain, or similar business functions.
• Experience with data modelling and exposure to AI technologies and applications.
• Strong analytical, problem-solving, and stakeholder management skills.
• Proficiency with Jira, Confluence, Miro, Visio, PowerPoint, and Excel.
• Excellent communication skills with the ability to influence stakeholders at all levels.

• Experience within retail, hospitality, consumer-facing, or multi-site businesses.
• Exposure to large-scale technology transformation programmes.
• Experience supporting globally distributed teams.