A leading UK-based retailer is seeking a dynamic and experienced

Head of Software Development

Manager

to lead engineering teams across its

shop and contact centre platforms

. This role is remote with occasional office visits.

You''ll work closely with product, architecture, and delivery leads to shape the future of omnichannel retail technologyensuring teams build secure, scalable, and maintainable systems that enhance customer and colleague experience.Lead multiple development teams delivering core retail and contact centre solutionsAlign development practices with Agile, Continuous Delivery, and DevOps principlesGuide teams through complex delivery cycles in hybrid delivery environmentsStrong track record of leading software development teams in enterprise environmentsExperience overseeing large-scale transformation and system modernisation initiativesConfident managing hybrid teams (onshore/offshore) and engaging with senior stakeholdersFamiliarity with CI/CD pipelines, cloud platforms, and Agile delivery frameworksBackground in hands-on software engineeringExposure to Lean, DevOps, or Systems Thinking principles