Social network you want to login/join with:3rd Line Support Engineer, Stratford-upon-Avon

Client: Oscar TechnologyLocation: Stratford-upon-AvonJob Category: OtherEU work permit required: YesJob Reference: 9cd445dae774Job Views: 14Posted: 12.08.2025Expiry Date: 26.09.2025Job Description:

Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team.Responsibilities Include:Monitoring and dealing with issues raised in the logging system and directly through the phone.Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.Performing routine maintenance and updates to application operating systems and anti-virus software.Ensuring IT policies, procedures, and security standards are being followed.Assisting with data retrieval, backup management—either onsite or cloud-based.Maintaining technical documentation, including diagrams and knowledge articles.Having extensive knowledge of desktop and laptop hardware, operating systems (Windows, Mac OS, Linux), and software applications.Knowledge of virtualization technologies such as VMware and Hyper-V.Understanding networking concepts like TCP/IP, DHCP, DNS, and VPN.Troubleshooting and resolving issues related to Microsoft technologies.Managing Active Directory and user accounts.Handling server administration tasks such as user management, file shares, and security.Exhibiting strong communication and interpersonal skills.Benefits include access to a perks platform with discounts, electric vehicle leasing, free parking, and training opportunities.Oscar Associates (UK) Limited acts as an Employment Agency for this vacancy. For more information on data privacy, please review our privacy policy on the Oscar website.

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