Operations Director
Lonsite Limited – London, UK

Lonsite is a specialist construction recruitment agency supplying skilled labour to major UK infrastructure projects (nuclear, rail, aviation, water, energy & defence). We combine boutique agility with market-leading compliance and expertise.

We’re seeking an Operations Director to drive strategic growth, optimise margins and scale our new White Collar Permanent Recruitment service. You’ll lead all operational functions, P&L performance, technology integration and team development, reporting to the Founding Director.

Key Responsibilities

• Develop and execute strategies to deliver ambitious revenue and margin targets.
• Oversee daily operations, streamline processes and champion health, safety, sustainability & compliance.
• Lead selection, implementation and optimisation of CRM/ATS platforms and digital transformation initiatives.
• Manage budgets, cash flow and client financial health, delivering regular performance reports.
• Build a high-performing team: hire, coach and develop staff, and deliver development sessions.
• Generate billings, covering permanent assignments until a specialist consultant is in place.
• Strengthen client relationships, win new accounts and act as senior escalation point.
• Represent Lonsite at industry events and support brand development.

Person Specification

• Director-level experience in construction or engineering recruitment (labour supply & permanent search).
• Proven track record of driving significant revenue growth and margin improvement.
• Strong commercial acumen, financial management and stakeholder engagement skills.
• Excellent leadership, change-management and communication abilities.
• Deep understanding of major infrastructure markets.

What We Offer

• Six-figure salary package plus performance bonus
• Private healthcare and other benefits
• Clear progression: opportunity to step into the Managing Director role within 2–4 years
• Genuine board-level influence and career development

This list is not exhaustive and other duties may be required as the role and business evolve.

To apply, please send your CV and a brief cover letter. Lonsite is an equal-opportunity employer.