InstaStaff are currently recruiting for Ticket Conductors to work on the tram system around the Black Country and Birmingham. This role will be a 4-month contract, and it will be to start immediately.There will be a working pattern of 3 different shifts, and you will be put on a set shift, the shifts are - Early: 4am - 12pm, Mid: 10am - 8pm and Late: 3pm - 2am.You will be working out the Wednesbury depo and will cover various locations around the area.The duties of the Ticket Conductors include: Delivering excellent customer serviceManaging ticket sales onboard tramsChecking tickets and passesSelling tickets where necessaryEnsuring a positive customer experience for all passengersShifts are structured in 4-hour blocks with a 45-minute break in betweenFull training will be provided over one week, covering track safety, accident management, relevant systems, and on-the-job shadowing with experienced Metro colleaguesSuccessful candidates will have previous experience in a customer-facing role, demonstrate strong customer service skills, possess good numeracy for cash handling responsibilities, and always maintain a professional and positive approach. Full training provided in first week - mix of onsite shadowing and classroom The ideal Ticket Conductors will have: Experience within a face-to-face customer service roleThe ability to speak to people face to faceClean, basic DBS The salary for the Ticket Conductors will be £13.45 per ..... full job details .....