Job Description Recruitment Business Partner (Maternity Cover) Company: Northern Powergrid Recruitment Partner: Pertemps Location: Sunderland, Office Based Contract Type: Fixed Term/temporary (Maternity Cover) Hours: 37 hours per week, Monday to Friday About the Role Pertemps are proud to be supporting Northern Powergrid in the recruitment of a Recruitment Business Partner on a fixed-term maternity cover contract. This is a key role supporting recruitment and workforce planning within Contact Centre operations, ensuring high-quality talent is attracted, assessed, and onboarded to meet business demand. The successful candidate will work closely with internal stakeholders and external partners to deliver an effective recruitment and training pipeline, helping maintain excellent customer service standards. Key ResponsibilitiesRecruitment and Workforce PlanningManage end-to-end high-volume recruitment campaigns for Contact Centre roles.Coordinate recruitment activity to meet operational workforce demands.Support hiring managers with workforce planning and recruitment timelines.Ensure an excellent candidate experience throughout the recruitment journey.Build strong working relationships with managers and key stakeholders across the business.Provide regular updates on recruitment progress, market insights, and hiring challenges.Collaborate with internal teams including HR, Operations, and Learning and Development.Organise, schedule, and manage assessment centres for Contact Centre ..... full job details .....