1st and 2nd Line Support/Helpdesk Analyst - Milton Keynes (MK4) - £27k - £32k, DOE - Permanent Leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) is looking to recruit a permanent 1st and 2nd Line Support/Helpdesk Analyst. We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate clients covering Insurance, Retail, FMCG, Automotive, Logistics andamp; Leasing, Publishing and Charity domains (including UN organizations) which are well-known names in their domains. The 1st and 2nd Line Support/Helpdesk Analyst role will be based full time (5 days per week) in Milton Keynes (MK4), with occasional travelling to our office in Borehamwood (WD61QQ). As OCS Consulting is part of an Employee Ownership Trust, after a qualifying period, the successful candidate will be able to contribute to the company''s future vision and share in the profits. Key Skills for 1st and 2nd Line Support/Helpdesk Analyst: 3+ years experience as Support Analyst - mandatory Knowledge of a broad base of database technologies - at least MS SQL Server - Mandatory Helpdesk or Testing experience - strong advantage Strong interpersonal andamp; communication skills, with excellent English, written and verbal - mandatory Knowledge of a programming language would be beneficial Ability to hit the ground running (previous experience working on your own) as well as part of a team - would be a great ..... full job details .....