The Customer Service Administrator will play a pivotal role in the manufacturing and production industry, ensuring seamless communication and administrative support for clients and stakeholders. This temporary position, based in Worthing, requires a detail-oriented individual with strong organisational skills and a commitment to excellent service.Client DetailsThis opportunity is with a small-sized organisation within the manufacturing and production sector. The company is known for its focus on delivering high-quality services and maintaining strong relationships with its clients and partners.DescriptionAs a Customer Service Administrator your responsibilities will include:Respond promptly to customer enquiries via email and phone, ensuring a professional and helpful approach.Maintain and update customer records accurately within the company''s database system.Coordinate and schedule appointments with clients and stakeholders as required.Provide administrative support to the wider customer service team, including document preparation and filing.Handle incoming communication, directing queries to the appropriate department or individual.Assist with resolving customer issues, escalating more complex cases to senior team members.Support the delivery of exceptional service standards across all customer interactions.ProfileA successful Customer Service Administrator should have:Proven experience in an administrative or customer service roleStrong communication skills, both ..... full job details .....