The role is 100 % office based and location is around the West Byfleet area. Salary 32-35k Purpose of the role: To support the day-to-day coordination and execution of operations accurate planning and scheduling of shipments clear communication with customers and internal teams consistent service delivery aligned to defined processes This role is focused on hands-on operational execution, supporting the Operational Account Lead and wider operations team to deliver a controlled, high-quality service. This is a operational role, working within the operations team and supporting: daily shipment coordination demo movements and returns customer updates and communication The role plays a key part in maintaining accuracy, consistency, and control across all day-to-day operational activity. Key Duties : Ensure full visibility and control across all movements Support planning and coordination of: shipments demo movements collections and deliveries Assist with: scheduling jobs allocating resources ensuring clear operational instructions Create and manage bookings in internal systems Update job status in real time Maintain accurate records including: delivery details documentation status changes Provide updates to customers on: delivery timing job progress status changes Support handling of: booking confirmations general queries ..... full job details .....