Job Title: IT Support Engineer Location: Wrexham, North Wales Salary: £35,000 per annum + excellent benefits Type: Permanent Full-time About the Opportunity Trek Recruitment is delighted to be partnering with a well-established manufacturing business in Wrexham to recruit an experienced IT Support Engineer. THE ROLEThis is a varied, hands-on role offering the chance to support a wide range of IT systems and infrastructure while delivering excellent first- and second-line support to users across multiple sites. You will play a key role in maintaining reliable, secure, and efficient IT operations that directly support the business s manufacturing activities. If you enjoy solving problems, supporting users, and working with a broad technology stack, this is an excellent opportunity to join a supportive team in a stable manufacturing environment. Key Responsibilities Deliver first- and second-line IT support (on-site and remote) for hardware, software, and network issues Manage and maintain Windows and Ubuntu servers, Active Directory, VMware/vSphere, and Veeam backup solutions Support Microsoft 365, Windows 10/11, and end-user applications Manage and configure network infrastructure including switches, firewalls, printers, and endpoints Work with technologies such as SQL Server, MySQL, Synology DSM, Fortinet FortiOS, Certero, and Axonius Collaborate effectively with head office and branch teams via Microsoft Teams Document processes in Confluence, create database queries, and ..... full job details .....