Job Title: Housing and Support Officer (Level 1 / Level 2) Location: Swindon Hours: (Apply online only) or (Apply online only) Salary: £27,000 per annum Job OverviewWe are currently recruiting for a compassionate and motivated Housing and Support Officer to support vulnerable individuals facing multiple and complex needs. This rewarding role involves helping clients sustain accommodation, improve independence, and overcome barriers such as homelessness, mental health challenges, substance misuse, offending behaviour, and unemployment.You will work closely with internal teams and external agencies to deliver person-centred support, housing management, and resettlement services that empower individuals to make positive long-term changes.This position requires flexibility, excellent communication skills, and a genuine commitment to improving lives. Participation in an on-call rota may be required.Key Responsibilities Provide housing management, tenancy sustainment, and resettlement support to clients.Process referrals and complete assessments to determine suitability for services.Manage an allocated caseload effectively, ensuring timely support and accurate records.Develop personalised support plans focused on housing goals, independence, and wellbeing.Carry out regular reviews and monitor progress against agreed outcomes.Support clients with accessing benefits, budgeting, charitable grants, and income maximisation.Liaise with landlords, housing providers, support agencies, ..... full job details .....