Bodyshop Customer Service Advisor
Bodyshop Customer Service Advisor Monday - Friday 8:00am - 6:00pm Westcliff-on-Sea Up to 40,000 DOE + Performance BonusAre you passionate about delivering exceptional customer service in a fast-paced automotive environment? Looking to join a business where your expertise is valued and your contribution truly makes a difference?MPJ Recruitment is proud to partner with a highly respected and long-established Bodyshop in Westcliff-on-Sea. Known for their attention to detail, and commitment to restoring vehicles to the highest standard, this is a team that takes real pride in what they do, and it shows in their outstanding reputation.The RoleAs a key member of the front-of-house and estimating team, you will:Deliver a warm, professional welcome to every customer and visitorCreate a clean, organised, and inviting reception environmentHandle incoming calls, emails, and enquiries with efficiency and careLiaise confidently with customers, insurance companies, and workshop staffPrepare job cards, repair estimates, and invoices with accuracySchedule inspections, estimates, and repair bookingsAssess vehicle damage and produce detailed, accurate repair estimatesWork confidently with industry systems such as AudatexAbout YouYou''re someone who thrives on delivering excellent service and takes pride in getting the details right. You''ll bring:Recent experience working within a BodyshopStrong knowledge of accident repair methods, vehicle valuations, and estimatingExcellent communication ..... full job details .....
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