Make a Real Difference in a Child''s Life At Barnardo''s, we believe in children no matter who they are or what they''ve been through. We work to build stronger families, safer childhoods, and positive futures. As part of our Fundraising and Marketing department, the digital team plays a critical role engaging audiences across various digital channels to drive action across time money voice. We''re looking for an experienced and ambitious Digital Loyalty Manager to drive our digital loyalty programme forward to build connection with our supporters and customers, building loyalty and life-time value. What You''ll Be Doing as the Digital Loyalty Manager Developing digital stewardship and loyalty strategies to maximise the lifetime value of supporters and customers Identify and drive growth in the digital loyalty programme (primarily email and SMS) to unlock additional income growth and encourage repeat giving/purchases Lead, motivate and empower the wider digital loyalty team, harnessing their expertise and building capabilities through effective leadership Build a culture of high-performing multi-disciplinary teams from across the charity to drive performance through integration and collaboration Embed an audience, data-led approach to our digital journeys, putting customer/supporter experience at the heart of every decision This is a varied, fast-paced role that is at the heart of driving digital income growth at Barnardo''s which combines strategic ..... full job details .....