Are you ready to take charge as the Head of Client Management? Our client is seeking a dynamic leader to join their Operations team in Basingstoke. This is an exciting opportunity to blend strategic oversight with hands-on management in a role that focuses on risk management, customer service, and team leadership. With a competitive salary, this permanent full-time role offers the chance to lead a talented team. You''ll enjoy the challenge of managing a diverse client portfolio while ensuring excellent customer service and effective risk management practices. Our client is a forward-thinking company dedicated to providing exceptional financial services. They pride themselves on their innovative approach and commitment to excellence, making them a leader in their field. The Head of Client Management will:Oversee a portfolio of Factoring clients.Ensure effective risk management practices.Deliver excellent customer service.Manage the Client Management team and monitor processes and controls.Liaise proactively with the sales team.Provide guidance and make decisions within set parameters.Understand various Invoice Finance and Asset Based Lending products. About YouProven success in team management.Experience in risk management and client relationship management.Knowledge of Factoring, Invoice Discounting, and Commercial Lending.Outstanding communication and interpersonal skills.Strong analytical and problem-solving abilities.High level of integrity and professionalism. If you ..... full job details .....