Sytner BMW High Wycombe are currently recruiting for a Workshop Controller. This is a unique opportunity to work with the BMW/MINI brand at a very exciting time in the brands history. About you This role would ideally suit someone already working as a Workshop Controller; however, an experienced senior Service Advisor would be considered. The successful candidate will have to: Ensure service and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction. Ensure efficient use of materials, equipment and labour resources. Build strong relationships with the brand and have a strong understanding of warranty processes. Actively coach and support the service team to develop individual competencies. Develop training plans for all technical personnel and play an active role with development. Ensure Health and Safety procedures are observed and maintained at all times. Ensure efficient progression of work through the workshop. To identify key processes and work on improving workshop flow and streamline the customer journey. Increase productivity by removing waste, alongside tracking KPI''s and team management. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading ..... full job details .....