Helpdesk Administrator£25,000 - £30,000 per annumLocation: Sutton Coldfield Office based 5 days a weekHouse: Monday to Friday 40 hours Holidays: 24 days holiday + Bank HolidaysOur client is seeking an experienced Helpdesk Administrator to support a growing business, delivering high-quality planned and reactive maintenance services to commercial clients. This role will support engineering teams and management with job scheduling, client coordination, procurement, and general administration.This is an excellent opportunity for a proactive administrator who enjoys a fast-paced, problem-solving environment and wants to develop their career within a growing business.What''s in It for You?Competitive salary Generous holiday entitlement and auto-enrolment pensionA positive, team-focused working environmentOpportunities for long-term career progression in a growing businessFull training and support provided to help you thrive in the roleKey ResponsibilitiesSupport daily and weekly job scheduling for engineering teamsLiaise with engineers, clients, and internal stakeholders to ensure smooth delivery of servicesManage planned and reactive maintenance jobsHandle procurement tasks related to service deliveryMaintain accurate job records and documentation Manage client accounts and provide administrative supportAssist with quotes, completion certificates, service reports, and invoicingEnsure all work is completed in line with Health and Safety regulationsWhat We''re Looking ForExperience ..... full job details .....