Policy and Training Officer
Job Title: Policy and Training OfficerLocation: Local authority based in EalingHourly rate: 26.88 PAYE/ 35.86 UmbrellaContract Length: 3-month contract (possibility of extension)Working Pattern: Part Time, 17 hours a week (Thursday and Fridays)Working Arrangements: Fully remote with the need to attend the office once a monthASAP Start Job Purpose:To support Benefits Subsidy and Policy Manager in developing robust policies and procedures relating to Housing Benefit, Council Tax Support, Discretionary Housing Payments and Local Welfare Assistance. To devise and deliver training packages and briefing sessions to staff in line with changing legislation, policies, and IT systems.Job Duties:Have and maintain a comprehensive knowledge of all Welfare Benefits Regulations including Housing Benefit and local Council Tax Support scheme, Discretionary Housing Payments, Discretionary Council Tax Discount and Local Welfare Assistance schemes.Support Benefits Subsidy and Policy Manager and Senior Subsidy and Quality Officer with development of all policies and procedures for the Service in line with changes in benefits legislation and IT systems.Create and update training materials, schedule and provide training, briefings and seminars on policy, procedures, and the use of IT systems to Benefits, LWA and Customer Service staff and stakeholders.Create and update work procedures and work instructions in accordance with best practice and changes with Benefits legislation.Organise and ..... full job details .....
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