Customer Service Advisor Huntingdon Monday - Friday, 9.45am 6.00pm £24,310 per annum Permanent We re partnering with a well-established Huntingdon based company that s looking for a Customer Service Advisor to join their dedicated and growing team. This is a great opportunity for someone who thrives on delivering outstanding service, whether you re an experienced call handler or have a solid background in customer support. In this role, you ll be the friendly and professional voice of the business - the first point of contact for customers. You ll handle mainly inbound calls to assist with all enquires - your focus will be on ensuring every interaction leaves a positive impression. Responsibilities: Answer high volume of incoming calls efficiently and deliver an exceptional customer experience. Make outbound calls when required to follow up on enquiries or provide updates. Accurately record, update, and maintain customer details in internal systems. Handle and resolve customer queries where possible or refer to the right team. Follow company processes and compliance standards at all times. Contribute to a collaborative, positive team culture. Requirements: Previous experience in a call handling or customer service environment. Excellent communication skills, both verbal and written. Strong attention to detail and accurate data entry skills. Calm, empathetic, and professional approach under pressure. Confident using IT systems and quick to learn new software. A proactive, ..... full job details .....