Are you an experienced Customer Claims Handler seeking a new opportunity? Or do you have experience of assessing applications, or underwriting, or similar? Do you have strong telephone based customer service experience? Our client with offices based in Huntingdon is seeking empathetic and experienced Customer Claims Handlers to join them on a 6 month contract basis working Monday to Friday 37.5 hours per week between the hours of 8.00am - 6.00pm. The roles will be fully office based. Responsibilities As Customer Claims Handler, you will be responsible for:- Processing claims documentation from initial notification progressing the case through to a conclusion and completion Providing email and telephone based advice and support to customers within agreed service levels Working to departmental call targets Reviewing claims within your portfolio of customers Investigating queries Reporting and escalating any complaints Chasing outstanding information from customers Maintaining diaries and customer information on company systems. Supporting administration. Skills Required As Customer Claims Handler, you will need to be:- Confident in making outbound calls to your customers and contacts. You will take overflow calls from the inbound call team during busy periods. It is essential that you will have an empathetic and calm nature Strong customer service skills ideally in insurance or claims but strong call centre experience will also be considered. Excellent verbal and written ..... full job details .....