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Temporary

Helpdesk Coordinator

Burtonwood
money-bag 13.47-13.47 Hourly
3069583042
Posted 3 days ago

Facilities Helpdesk / CAFM Coordinator Warrington £13.47 p/h - 40 hours per week Temporary 2 months We are currently recruiting on behalf of a large, well-established Facilities Management service provider for an experienced Facilities Helpdesk / CAFM Coordinator to support a key client contract.This is a busy, site-based role requiring strong organisational skills, excellent communication, and confidence working with CAFM systems in a fast-paced FM environment.Key Responsibilities Act as the key user for the CAFM system on site, managing PPM records, reactive tasks, and performance reportingHandle incoming calls and emails efficiently, ensuring a professional and timely responsePlan and schedule PPM activities for engineering teams and specialist supply partnersEnsure all reactive requests are logged correctly, prioritised appropriately, and allocated to the correct engineerMaintain clear communication throughout the lifecycle of reactive works between the Facilities Team and end usersLiaise regularly with the Lead Engineer and Regional Facilities Manager to ensure service delivery standards are maintainedSupport the review of subcontractor performance, providing feedback via internal systems with Contract Support assistanceProactively identify and help implement innovations and process improvements to enhance contract performanceBuild and maintain strong working relationships with internal teams, clients, and external suppliersObtain supplier quotations and upload them ..... full job details .....

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